DELIVERY INFORMATION/SHIPPING
Australia: Standard Shipping*
- Your order will be dispatched within 3 days and delivered by Australia Post in approximately 1-5 BUSINESS days. This service can take longer to some rural areas, and slows during peak periods such as December.
- Free Standard Shipping on orders over $75
- $10 Standard Shipping for orders under $75
- Tracking will be e-mailed at the time of shipment.
- If your order will take longer to dispatch during peak times, we will contact you directly to let you know.
International Shipping for $45
- Your order will be delivered in approximately 10-15 postal BUSINESS days, but can take longer depending on factors beyond our control (eg: strikes, public holidays)
- $45 shipping for deliveries outside of Australia.
- Please note: Occasionally customs inspections may delay delivery by a few days
- Verification: please note that first time orders will require verification through provision of additional information before your order will be processed. Due to an increasing amount of credit card fraud, we do this to protect both you and Golden Breed.
- To enable us to complete your order, you may be required to supply the following information: A copy of your photographic driver's licence verifying your identity and billing address - if the billing address differs from the address specified on your licence, proof of address will be required in the form of a bank statement or other relevant documentation.
- All orders are subject to weight and volume restrictions. Some bulky orders may be charged a higher shipping rate.
- Golden Breed reserves the rights to change your shipping method in these cases and will provide tracking details for the new carrier once shipped.
* Please note: It is a condition of purchase that once shipped ownership passes to the customer as Golden Breed cannot be responsible for the parcel thereafter. We will provide tracking data to support the customer in locating the parcel in the event it is deemed slow or missing. Golden Breed cannot direct where the delivery person to place the parcel on your property, nor be responsible in the unlikely event a parcel is stolen from a letter box. Please consider having your parcel delivered to your work or post office box if you are unlikely to be home.